FAQ's
How do I care for my jewelry? TOP
Personalized jewelry: Sterling silver will tarnish if left out. The good news is the jewelry can return to it's original sparkle with a quick buff from a silver polishing cloth. Please do NOT use jewelry cleaners or dips to clean your bracelet. It will damage the crystals. Also, it's best not to wear your bracelet in chlorinated water or at the ocean. What is Gold-Filled? TOP
Gold-filled describes when a layer of gold is mechanically bonded with heat and pressure to one or more surfaces of the supporting base metal, then rolled or drawn to a given thickness. In the jewelry industry the quantity of gold must be at least 1/20th by weight of the total product. Under FTC regulations, a product may be marked as 14, 12 or 10kt gold-filled. Karat measurement of the gold content must be part of the marking or designation, so when you see our items listed as 14/20 it means it is 14k gold equaling 5% of the weight of the piece. Gold-filled items will remain gold for a lifetime if cared for properly. The occasional silver spot is from solder holding joints together. Unless you are using harsh chemicals or abrasives, the gold layer will stay gold for years to come!
Do you Ship Internationally? TOP
Yes. How do I place an order? TOP
Our site offers 24x7 secure ordering. We accept Paypal, Visa, Master, American Express and Discover.
Do you accept returns? TOP
Absolutely. My goal is to ensure your 100% satisfaction. After seven (7) days if you are unhappy with the design or quality of your bracelet I will return your money or design another bracelet for you. After seven (7) days, I will be happy to give you a store credit. Prior to returning your bracelet, please email info@meandmygirlfriendsweb.com for a MRA#. Also, please keep in mind, a refund will not be given if the bracelet is incorrectly sized. For $5.00, I will restring the bracelet to the correct size.
What type of materials do you use? TOP
We use the highest quality materials available from reputable suppliers who have been in business many years. Our beads, toggles, and other accents are made from: .925 sterling silver and 14K gold filled materials (unless otherwise noted). We use Swarovski crystals and Czech glass for our birthstone and accent beads.
What type of silver do you use? TOP
We use .925 sterling silver which is comprised of sterling silver is 92.5% silver and 7.5% copper.
What are Bali Beads made of? TOP
Bali Beads are handmade in Bali, Indonesia, by silversmiths who have honed their skills over genarations. Each bead is handmade individually out of sterling silver. Every little granule and wire is applied by hand to the beads. The beads are then antiqued, giving them more depth. The results are beautiful, unique beads unlike any others in the world.
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